Contact Avana

Email

For everything: support@getavana.com. We respond within one working day. Faster on weekdays.

Phone

+31 6 57 60 32 79 — Monday to Friday, 9:00 to 17:00 CET. Outside those hours, please email and we will reply on the next working day.

What can we help with?

• Free trial questions: setup, onboarding, importing from another system.
• Switching from Fresha, Vagaro, Square or Treatwell: we help free of charge with the data import and your switch message to clients.
• Sales questions: which plan fits your salon, multi-location, custom needs.
• Account issues: billing, payouts, password resets.
• Privacy and GDPR: data subject access requests, processor agreements.
• Press and partnerships: media enquiries, integration partners.

Address

Sweeber Technologies B.V.
Torenlaan 5B
1402AT Bussum
The Netherlands

We are a remote-first team — please email or call rather than visit. We will not be at the address most days.

Existing customers

Logged in to your dashboard? You can also reach support directly from the help icon in the bottom-right corner of every page. Tickets opened from inside the dashboard are tagged with your account, so we can help faster.