Is Square Appointments really free?
Yes for solo stylists with a single calendar at one location. Add a second staff member and you move to around £29/mo per location. Multi-location multiplies that cost. Avana's Pro plan covers up to 3 stylists at £39/mo flat, Team plan covers 3 locations included at £69/mo.
Why would I stay with Square?
If you already run Square POS and want one bill for scheduling and card processing, Square's tight integration is convenient. If you don't already use Square POS, Avana plus Stripe is simpler and cheaper on transaction fees.
How do I switch from Square Appointments?
Square lets you export clients and bookings as CSV. We help free of charge with the import into Avana and with the switch message for your clients via Instagram and SMS.
What do I pay per transaction?
Card payments run at Stripe's standard processing rate: 1.5% + £0.20 in the UK. Avana adds nothing on top. On a £55 payment you receive £53.97. You can see the exact breakdown for every transaction in your dashboard.
What is the booking fee?
When a client books online, a small £1.49 fee applies — the same way a booking fee works on any reservation platform. It's shown to the client at the time of booking and is non-refundable if the client cancels. It does not come out of your service revenue.
Is there a free trial?
Yes. Every plan includes a 7-day free trial, no credit card required. You can set up your booking page, add your services and test the full calendar before deciding.
Can I cancel anytime?
Yes. Monthly plans, no contract, cancel from your dashboard.