Deposits prevent expensive no-shows
A 90-minute hot stone massage at £85 means a no-show is £85 of lost revenue plus the therapist's blocked hour. Avana lets you require a 30-50% deposit at booking. Clients who prepay almost always show up.
From £12/mo · Deposits standard · Pre-arrival instructions
Spa booking software that handles deposits, reminders and scheduling in one place.
Spa booking software with deposits on long sessions, pre-arrival instructions in confirmation emails, and multi-service bookings for couples treatments. From £12/month, deposits standard, no commission on your service revenue. 7-day free trial.
7-day free trial · Live in 15 minutes · Cancel anytime
Deposits per servicePre-arrival instructionsMulti-service couples bookings
Why spas need different tools
Three things that matter more in a spa than anywhere else.
Pre-arrival instructions in confirmation
For longer treatments, clients need to know what to bring, what to wear, when to arrive, what to eat. Add custom pre-arrival text to confirmation emails per service — clients arrive prepared, treatment starts on time.
Couples and group bookings
A couple booking a matching massage at the same time needs two synchronised slots and two therapists available. Avana handles multi-service, multi-therapist bookings in a single transaction.
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What you get
What changes when you turn Avana on?
These are not features — these are the things that change in your daily salon life from day one.
Clients book around the clock
They see your availability and pick their time, even at night and weekends. You only get the confirmation in your inbox.
Up to 80% fewer no-shows
Every appointment gets an automatic email and SMS reminder at 24 hours and 2 hours before. Clients stop forgetting you.
Keep 100% of your service revenue
Avana takes no commission on your bookings. You pay a flat monthly subscription from £12. Card payments run at Stripe's standard rate with nothing added on top. A small booking fee applies to your client when they reserve online.
One link for your bio
Drop it in your Instagram bio, send it via SMS or print it as a QR on your business card. Clients book directly, no account required, no app to download.
Deposits that protect long appointments
For longer or pricier services, take a deposit automatically at booking. If the client doesn't show up, you keep the deposit.
Client records that stay with you
Phone numbers, emails, treatment history, photos and notes — all in one place. Not on a marketplace. With you, exportable any time.
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How it works
Live in three steps.
Step 1
Set up your salon
Add your services, prices and opening hours. Done in around 15 minutes, no install required.
Step 2
Share your booking link
You get your own booking link. Drop it in your Instagram bio, send it by SMS or print it as a QR on your business card.
Step 3
Clients book themselves
No phone tag, no DMs at midnight. Clients book without an account. Confirmation and reminder go out automatically.
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Pricing
Keep 100% of your service revenue.
Most salon software takes 2 to 3 percent of every payment you take. Avana doesn't. A small booking fee applies when clients book online — the same way any ticketing or reservation platform works. You pay standard card processing at Stripe's rate. Nothing added on top. Plans from £12 per month.
Solo
Solo stylists who want bookings, reminders and client records without the admin.
£12per month
Cancel anytime
- 1 staff member
- 1 location
- Online booking page
- Calendar and client database
- Email and SMS reminders
- Deposits and cancellation policy
Pro
Growing salons with a small team who need separate calendars and team-level tools.
£39per month
Cancel anytime
- Everything in Solo, plus:
- Up to 3 staff included, then +£4.95 per extra member/month
- Reports per stylist and per service
- Gift cards
- Waitlist that auto-fills cancelled slots
- Avana Shop (sell products through your booking page)
- Extra locations: +£19 per location/month
Team
Multi-staff salons or multi-location operators who want one central dashboard.
£69per month
Cancel anytime
- Everything in Pro, plus:
- Up to 3 staff and 3 locations included
- +£4.95 per extra staff/month, +£19 per extra location/month
- Automated marketing: rebooking reminders, win-back campaigns, birthday messages
- Priority support (response within 2 hours)
- Branded confirmation and reminder emails
Card payments run at Stripe's standard rate of 1.5% + £0.20 per transaction. On a £55 payment you receive £53.97. Avana adds nothing on top.
FAQ
Frequently asked questions about Avana for spas.
Can I require deposits for longer treatments?
Yes. Per service you set a deposit amount — typically 30-50% for treatments over an hour. Client pays it at booking. You keep it on no-show, deduct it from the final bill at checkout.
Can clients book multiple services in one session?
Yes. Multi-service bookings are supported. Clients select multiple services in a single booking — useful for couples treatments or pamper packages.
Can I add pre-arrival instructions per treatment?
Yes. Per service you set custom text that appears in the confirmation email — what to wear, when to arrive, what to bring, dietary notes for facials. Clients arrive prepared.
Can I run cancellation policies per service?
Yes. Set a minimum notice period per service (24h, 48h, 72h). Clients cancelling inside the window forfeit their deposit.
What do I pay per transaction?
Card payments run at Stripe's standard processing rate: 1.5% + £0.20 in the UK. Avana adds nothing on top. On a £55 payment you receive £53.97. You can see the exact breakdown for every transaction in your dashboard.
What is the booking fee?
When a client books online, a small £1.49 fee applies — the same way a booking fee works on any reservation platform. It's shown to the client at the time of booking and is non-refundable if the client cancels. It does not come out of your service revenue.
Is there a free trial?
Yes. Every plan includes a 7-day free trial, no credit card required. You can set up your booking page, add your services and test the full calendar before deciding.
Can I cancel anytime?
Yes. Monthly plans, no contract, cancel from your dashboard.
Calm spa, calm software.
Plans from £12/month, deposits and pre-arrival instructions standard. 7-day free trial.
7-day free trial · Live in 15 minutes · Cancel anytime