Some clients pick a service, see the time, get distracted and never finish the booking. Avana sends an automatic recovery email an hour later with their picked slot still held — typically 15-20% of abandoned bookings convert this way.
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Friction kills bookings. A client starts on your booking page, picks a haircut, sees their preferred slot is taken, gets pulled into something else and forgets. Without recovery, that's a lost booking. With recovery, an automatic email an hour later says 'we held this slot for you, click to confirm'.
The recovery email is short and direct: the service they chose, the slot they were looking at (still available), and one button to complete the booking. No marketing fluff, no upsell — just a low-friction return path.
Available on Pro and Team plans. You can customise the recovery email content per language so it matches your salon tone.
FAQ
No. The email goes only to clients who actively started a booking on your page (entered name and email) but didn't complete. It's a transactional recovery, not marketing.
60 minutes by default. After that the slot returns to general availability.
Yes. The reports section shows recovered bookings per month.
Related features
Plans from £12/month, no commission on your service revenue. 7-day free trial.
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