Deposits prevent expensive no-shows
A 90-minute hot stone massage at $110 means a no-show is $110 of lost revenue plus the therapist's blocked hour. Avana lets you require a 30-50% deposit at booking. Clients who prepay almost always show up.
From $15/mo · Deposits standard · Pre-arrival instructions
Spa scheduling software that handles deposits, reminders and scheduling in one place.
Spa scheduling software with deposits on long sessions, pre-arrival instructions in confirmation emails, and multi-service bookings for couples treatments. From $15/month, deposits standard, no marketplace commission on your service revenue. 7-day free trial.
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Deposits per servicePre-arrival instructionsMulti-service couples bookings
Why spas need different tools
Three things that matter more in a spa than anywhere else.
Pre-arrival instructions in confirmation
For longer treatments, clients need to know what to bring, what to wear, when to arrive, what to eat. Add custom pre-arrival text to confirmation emails per service — clients arrive prepared, treatment starts on time.
Couples and group bookings
A couple booking a matching massage at the same time needs two synchronized slots and two therapists available. Avana handles multi-service, multi-therapist bookings in a single transaction.
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What you get for your spa
Spa booking software with intake notes, deposits and pre-arrival guidance.
Built around the way spas run: high-value treatments, longer sessions, deposit-protected slots, custom intake per service and pre-arrival instructions in the confirmation email.
Intake form before the session
Per service you build the intake: dietary notes for facials, allergies, recent surgery, areas to avoid for massage. The client fills it in before they arrive — see the [intake form feature](/us/features/intake-form).
Treatment notes per client, session by session
Note pressure preferences, problem areas, what worked, what didn't. Returning clients pick up where they left off — therapist who works with them next time has the context.
Deposits on every session over 1 hour
A 90-minute hot stone no-show is real money. Set 30-50% deposit per service. Client prepays at booking, you keep the deposit on no-show, deduct it from the final bill at checkout.
Pre-arrival instructions in the confirmation
Per service, custom text in the confirmation email: what to wear, when to arrive, what to bring, dietary notes for facials. Client arrives prepared, treatment starts on time.
Couples and group bookings
Multi-service multi-therapist bookings in a single transaction. A couple booking matching massages at the same time gets two synchronized slots, no email back-and-forth.
Per-therapist calendars without per-staff billing
Each therapist has their own services and hours. Up to 3 therapists included on Pro at $45/month, +$5 per extra. Team plan covers 3 locations for $79/month.
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How it works for spas
From intake to deposit, in three steps.
Step 1
Set up services with intake and deposits
Add your services with the right duration and a 30-50% deposit on long sessions. Build the intake form for each treatment. Add pre-arrival text per service.
Step 2
Clients book, prepay and prepare
Client books from your Instagram bio, pays the deposit, fills in the intake form. You see the answers in their record before they arrive.
Step 3
Pre-arrival reminder, treatment on time
24h reminder includes pre-arrival instructions. 2h reminder confirms the slot. Client arrives prepared, deposit deducted at checkout.
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Pricing
Keep 100% of your service revenue.
Some salon platforms take a 20% marketplace commission on every new client they send you, or charge a per-staff fee on top of the subscription. Avana doesn't. 0% commission on bookings, up to 3 stylists included on Pro, and 100% of your service revenue stays with the salon. A small booking fee applies when clients book online — the same way any ticketing or reservation platform works. Card payments run at Stripe's standard rate of 2.9% + $0.30 — Avana adds nothing on top. Plans from $15 per month.
Solo
Solo stylists who want bookings, reminders and client records without the admin.
$15per month
Cancel anytime
- 1 staff member
- 1 location
- Online booking page
- Calendar and client database
- Email and SMS reminders
- Deposits and cancellation policy
Pro
Growing salons with a small team who need separate calendars and team-level tools.
$45per month
Cancel anytime
- Everything in Solo, plus:
- Up to 3 staff included, then +$5 per extra member/month
- Reports per stylist and per service
- Gift cards
- Waitlist that auto-fills canceled slots
- Avana Shop (sell products through your booking page)
- Extra locations: +$25 per location/month
Team
Multi-staff salons or multi-location operators who want one central dashboard.
$79per month
Cancel anytime
- Everything in Pro, plus:
- Up to 3 staff and 3 locations included
- +$5 per extra staff/month, +$25 per extra location/month
- Automated marketing: rebooking reminders, win-back campaigns, birthday messages
- Priority support (response within 2 hours)
- Branded confirmation and reminder emails
Card payments run at Stripe's standard rate of 2.9% + $0.30 per transaction. On a $55 payment you receive $53.10. Avana adds nothing on top.
FAQ
Frequently asked questions about Avana for spas.
Can I require deposits for longer treatments?
Yes. Per service you set a deposit amount — typically 30-50% for treatments over an hour. Client pays it at booking. You keep it on no-show, deduct it from the final bill at checkout.
Can clients book multiple services in one session?
Yes. Multi-service bookings are supported. Clients select multiple services in a single booking — useful for couples treatments or pamper packages.
Can I add pre-arrival instructions per treatment?
Yes. Per service you set custom text that appears in the confirmation email — what to wear, when to arrive, what to bring, dietary notes for facials. Clients arrive prepared.
Can I run cancellation policies per service?
Yes. Set a minimum notice period per service (24h, 48h, 72h). Clients canceling inside the window forfeit their deposit.
What is Stripe and why does Avana use it?
Stripe is a global payment processor used by Shopify, Amazon, Lyft and millions of businesses to take card payments. Avana plugs into Stripe so your clients can pay by card on your booking page — money lands in your bank account directly from Stripe, not via Avana. We pass Stripe's rate through 1:1 with 0% added.
What do I pay per transaction?
Card payments run at Stripe's standard processing rate: 2.9% + $0.30 in the US. Avana adds nothing on top. On a $55 payment you receive $53.10. You can see the exact breakdown for every transaction in your dashboard.
What is the booking fee?
When a client books online, a small $1.99 fee applies — the same way a booking fee works on any reservation platform. It's shown to the client at the time of booking and is non-refundable if the client cancels. It does not come out of your service revenue.
Is there a free trial?
Yes. Every plan includes a 7-day free trial, no credit card required. You can set up your booking page, add your services and test the full calendar before deciding.
Can I cancel anytime?
Yes. Monthly plans, no contract, cancel from your dashboard.
Calm spa, calm software.
Plans from $15/month, deposits and pre-arrival instructions standard. 7-day free trial.
7-day free trial · Live in 15 minutes · Cancel anytime