Get in touch

Contact Avana

Questions about Avana, switching from another platform, or pricing? We respond within one business day.

Email

For everything: support@getavana.com. We respond within one business day. Faster on weekdays.

What can we help with?

  • Free trial questions: setup, onboarding, importing from another system.
  • Switching from Fresha, Vagaro, Square or Booksy: we help free of charge with the data import and your switch message to clients.
  • Sales questions: which plan fits your salon, multi-location, custom needs.
  • Account issues: billing, payouts, password resets.
  • Privacy: data subject access requests, processor agreements.
  • Press and partnerships: media inquiries, integration partners.

Address

Sweeber Technologies B.V.
Torenlaan 5B
1402AT Bussum
The Netherlands

We are a remote-first team — please email rather than visit. We will not be at the address most days.

Existing customers

Logged in to your dashboard? You can also reach support directly from the help icon in the bottom-right corner of every page. Tickets opened from inside the dashboard are tagged with your account, so we can help faster.

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