Automatic email confirmations on booking, reminders 24 hours and 2 hours before each appointment. Standard on every plan, no add-on fee.
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No-show rates in salons without automated reminders average around 20 percent. Most no-shows are not malicious — clients simply forget. With email reminders firing 24 hours and 2 hours before the appointment, salons typically drop their no-show rate to under 4 percent within the first month.
Confirmation emails go out the moment a client books. They include the service, date, time, stylist (if applicable), location, your cancellation policy and a one-click reschedule link. Reminders include the same info plus pre-arrival instructions per service if you have set them.
Branded confirmation and reminder emails are available on the Team plan. The email layout uses your salon name, logo and brand colors.
1,400+
salons active
35%
fewer no-shows on average
98%
SMS open rate
0%
commission on your revenue
FAQ
No. Email reminders fire automatically for every booking. Set the rules once at the salon level and they apply to every client.
Yes. Replies go to your support email so you can answer questions about the booking directly.
Yes, on Solo, Pro and Team. Branded reminder emails (your logo and colors) are included on Team.
Plans from $15/month, no commission on your service revenue. 7-day free trial.
7-day free trial · Live in 15 minutes · Cancel anytime
Last updated: May 2026