Avana is commission-free salon booking software for salons, barbershops and beauty professionals. The Google reviews feature of Avana works by sending an automated post-appointment email with a one-click link directly to your Google Business review form. Plans from £12/month, no marketplace commission, 7-day free trial.

Clients & growth

Collect reviews on Google

An automatic post-appointment email asks happy clients to leave a Google review. The review lands on your Google Business profile — the channel that drives local SEO and 'salons near me' traffic. Available on Pro and Team plans.

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Google reviews are the single biggest driver of local salon visibility in 2026. Every Google review pushes you up in the local pack on 'salon near me' searches. Manual review collection is awkward; automated collection is consistent.

Avana sends a review request email 4 hours after the appointment ends. The email is short and direct: 'Thanks for visiting, would you leave a quick Google review?' with a one-click link straight to your Google review form. No middleman page, no friction.

You can set per-service rules — request a review only on first visits, only for certain services, or always. Review reminders only go to clients with no recent review request.

Start 7-day free trial

How it works

Live in three steps.

  1. 1

    Connect your Google Business profile

    Paste your Google Business review URL once in settings — the link is then used in every review request.

  2. 2

    Set when the request fires

    Default 4 hours after the appointment ends. Adjust per service or globally.

  3. 3

    Reviews land on Google

    Every review lifts your local ranking on 'salon near me' searches in your area.

Before & after

What changes the day you turn Avana on.

Without Avana

With Avana

Asking clients for reviews face-to-face (awkward)

Automatic email 4 hours after the appointment

Stuck on 12 Google reviews for two years

Steady drip of new reviews every week

Reviews on Facebook (low SEO value)

Reviews on Google (high local SEO value)

Pasting long review links into DMs

One-click button in the email, on phone

£12

per month, one flat price

0%

commission on your revenue

7

days free, no card needed

24/7

online booking, always on

FAQ

Frequently asked questions.

Where do the reviews end up?

On your Google Business profile, where they actually drive local SEO and visibility on 'salon near me' searches.

Can clients leave bad reviews?

Yes. We don't filter reviews — that's against Google's policy and bad practice. The system sends every client the same request; clients with bad experiences are unlikely to take the time, but we don't gate them out.

Is this on every plan?

Pro and Team plans. Solo focuses on the basics.

Can I ask only first-visit clients?

Yes. Per service or globally you can limit the request to first-visit clients only.

How long until I see new reviews coming in?

Typically within the first week — about 1 in 6 clients leaves a review when asked through a one-click link.

Can I customise the email?

Yes. Edit subject and body per language. Default copy is short, polite and conversion-tested.

What if I don't have a Google Business profile yet?

Set one up free at google.com/business — it takes 10 minutes plus verification (postcard or phone). Then paste the review URL into Avana.

Does it work for multiple locations?

Yes. Per location you set a different Google Business URL — clients of that location get the right review link.

Put your salon online today.

Plans from £12/month, no commission on your service revenue. 7-day free trial.

Start 7-day free trial

7-day free trial · Live in 15 minutes · Cancel anytime

Last updated: June 2026