Clients & growth

Collect reviews on Google

An automatic post-appointment email asks happy clients to leave a Google review. The review lands on your Google Business profile — the channel that drives local SEO and 'salons near me' traffic. Available on Pro and Team plans.

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Google reviews are the single biggest driver of local salon visibility in 2026. Every Google review pushes you up in the local pack on 'salon near me' searches. Manual review collection is awkward; automated collection is consistent.

Avana sends a review request email 4 hours after the appointment ends. The email is short and direct: 'Thanks for visiting, would you leave a quick Google review?' with a one-click link straight to your Google review form. No middleman page, no friction.

You can set per-service rules — request a review only on first visits, only for certain services, or always. Review reminders only go to clients with no recent review request.

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FAQ

Frequently asked questions.

Where do the reviews end up?

On your Google Business profile, where they actually drive local SEO and visibility on 'salon near me' searches.

Can clients leave bad reviews?

Yes. We don't filter reviews — that's against Google's policy and bad practice. The system sends every client the same request; clients with bad experiences are unlikely to take the time, but we don't gate them out.

Is this on every plan?

Pro and Team plans. Solo focuses on the basics.

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Plans from £12/month, no commission on your service revenue. 7-day free trial.

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