Avana lets clients add an extra or a product to their own appointment after booking, from the link in their confirmation email. You earn more from the same visit without any selling, and your calendar adjusts the time automatically.
The client has booked and takes another look at the appointment. That's when something can be added, and the rest of Avana adjusts.
You set up add-ons once on your services. After that clients do it themselves, and Avana keeps your planning intact.
Each service can have add-ons with an extra price and, if needed, extra time. Anything the client skipped while booking can still be added later.
On their appointment page, clients see a section to complete their visit. Add-ons can be added up to 24 hours before, products until the appointment starts.
Avana looks at the time until your next appointment, a block or closing time, buffer included. Two add-ons that fit separately but not together can't both be chosen.
When a client adds something, you're notified and it's in your calendar. If the appointment was paid online, the add-on is paid online too; otherwise you take payment at the salon.
Clients often think of an extra only after they've booked. In Avana they add it themselves, so you never have to bring it up in the chair.
Clients see the add-ons that go with their service and tick what they want. No awkward moment at the desk.
An add-on with extra time can only be added if there's still room after the appointment, buffer included. Anything that doesn't fit is greyed out with the reason.
When a client adds something, you're notified just like a new booking, and your calendar is already updated.
Three parts of Avana that join in as soon as a client adds something.
If you have products in your shop, clients can order them up to the appointment. The shop comes with Avana Business Plus and Business Max.
If the client paid for the appointment in advance, the add-on is paid the same way. They see what it costs before confirming.
An add-on with extra time makes the appointment longer in your calendar. You see it straight away, on your phone too.
Adding after booking is switched on by default in every Avana plan; you only set up the add-ons themselves.
A different service is booked as a new appointment. Adding later is about the add-ons of the service already booked, and products from your shop.
Yes, in Avana clients can add something to their appointment themselves after booking: an add-on for the service they booked or a product from your shop. It happens on their appointment page, and Avana checks the extra time fits and adds the amount to the total.
Clients add extras on their Avana appointment page. They see it straight after booking and can open it later from the button in the confirmation email.
In Avana, add-ons can be added until 24 hours before the appointment and products until it starts. The 24-hour limit is fixed, and once the appointment is cancelled or over, the section disappears.
No, adding after booking doesn't let clients switch to another service. Clients add add-ons for the service they booked and products from your shop. A different service is booked as a new appointment on your booking page.
If the extra time doesn't fit, Avana doesn't offer that add-on to the client. Avana looks at the time until your next appointment, a block or closing time, with the buffer time included. Anything that doesn't fit is greyed out with the reason, so your next client never has to wait.
Clients pay for an add-on the same way as for the appointment itself. If it was paid online, the add-on is paid online too and the client sees the cost first; otherwise it goes on the bill and you take payment at the salon.
Yes, it's a single switch in Avana. In your booking rules, switch off clients adding extras after booking. The section disappears from the appointment page; anything a client already added stays.
Letting clients add add-ons is in every plan. Letting them order products from your shop comes with Business Plus, because the shop is part of Business Plus and Business Max. Plans are on the pricing page.
When a client pays online, a small service fee is part of the price they see from the very first screen: 3% of the booking, at least £1.49 and at most £2.29. You pay nothing on your takings, because Avana charges no commission. That small amount from the client is what lets us pay you out in full, so the whole treatment price stays with you.
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Avana is a booking system where clients can add an extra or a product to their appointment after booking. On their appointment page, opened from the button in the confirmation email, they choose add-ons for the service they booked, up to 24 hours before, and products from your shop, up to the appointment itself. An add-on with extra time can only be added if there's still room afterwards, buffer included, and the appointment then gets longer in your calendar automatically. You're notified, and if the appointment was paid online, the add-on is paid online too. Add-ons after booking are in every plan. For a solo salon, Avana Business costs £15.99 a month, VAT included, which is £0.53 a day.
With add-ons after booking, clients add something to their appointment themselves. Think French tips with gel polish, a brow tint with a facial or a scalp massage with a cut and colour. In Avana it happens on the appointment page, opened from the button in the confirmation email. There's no selling involved: clients read what's possible at their own pace and tick what they want.
You decide what clients can add on your services. Each add-on gets an extra price and, if needed, extra time; see setting up services. An add-on with extra time only fits if there's room after the appointment, buffer time included, and then the appointment gets longer in your calendar. Products from your shop take no time and can be added until the appointment starts.
Payment follows the appointment. If the client paid in advance with online payments, the add-on is paid online too; otherwise it goes on the bill at the salon. You're notified the moment something's added, with your calendar already updated. Add-ons are in every plan, products from Business Plus; the pricing page has the details.
Let clients choose for themselves at a calm moment, from a short list that genuinely fits the service. At the desk, an extra offer quickly feels like selling, and someone who's just paid says no more easily. At home, a few days before the appointment, clients look at the options with more time.
With add-ons in Avana that moment happens naturally, after booking and from the confirmation email. Only show add-ons that make sense with the service: for gel polish, say, French tips, strengthening and nail art per nail; for a cut, a scalp massage or a fringe gloss. Three or four choices per service work better than ten. Name each one so it's clear what the client gets, and show the price honestly; then it feels like service rather than a sales pitch.
Add-ons that take little extra time and give a visible result get chosen most. They finish the treatment off rather than turning it into a second one.
In a hair salon, that's a scalp massage at the basin, a conditioning mask, or a blow-dry and style after a cut. In a nail studio, French tips, nail art per nail, strengthening or a nail repair; with a maximum quantity, clients get a counter so nail art on two nails or ten both work. In a beauty salon, a brow tint, an upper-lip wax or an extra mask go well with a facial. After a month, check which add-ons get chosen and remove the ones nobody picks.
Only let your system add what still fits, and keep a buffer between appointments, so an extra fifteen minutes never spills into your next client.
Avana checks the free time after the appointment: until your next appointment, a block or closing time, with the service's buffer included. Two add-ons of twenty minutes each might fit separately but not together in half an hour, so the client can't choose both. If you plan very tightly after your longest services, there's little room for extras; if you'd like extras to be possible, leave a bit of air after long services, for example with a slightly longer buffer on them.
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Start free£0.97 a day. One extra appointment a month covers it.
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