In Avana you set up your price list once, with the length, price, options and add-ons of each service. Clients see what it costs and how long it lasts, and your calendar keeps exactly enough time free.
You set up services in Avana, on your phone or laptop. Whatever you save is on your booking page straight away.
Add a service and fill in what clients need to know. A photo and a short description make your page clearer straight away.
Options let you offer one service in several versions, each with its own length and price. The client picks one, and your calendar reserves exactly that time.
Add-ons go on top of the service, each adding to the price and, if needed, the time. Set a maximum and clients get a counter, handy for nail art per nail.
In the planning settings you choose how much time to keep free afterwards and how late someone can still book. Under payment you choose the tax rate and whether to ask for a deposit.
In Avana it's all on one screen on your laptop and across two tabs on your phone; anything you don't need stays closed.
Not offering a service for a while? Hide it from clients. Everything is kept, and the same switch puts it back on your page.
Your price list isn't a separate thing in Avana. Three places where it works for you on its own.
Launching a new lash lift? Share a link to just that service. Clients arrive with it already selected.
How do I book that lash lift?
Here's the link, it's all set up. You just pick a time.
Reports show what each service brought in, so you know whether a long service pays its way. Reports come with Business Plus and Business Max.
If a client skipped an add-on while booking, they can still add it up to 24 hours before. If the extra time fits, the appointment gets longer on its own.
Your price list decides both what clients pay and how your day fills up. Avana uses the same details for your booking page and your calendar.
Every service shows its price, its length and your own description. Clients know what they're booking before they book it.
The length you enter is the time your calendar keeps free. If a client picks an add-on with extra time, the appointment gets longer on its own.
New bookings get your new price straight away. Anyone who already booked keeps the price they booked at.
Facials and treatment courses, each with the right length, booked straight into your calendar.
Gel polish, new sets and maintenance, with a deposit that keeps the chair from sitting empty.
Clients pick their own stylist and book themselves, evenings included.
Full sets and maintenance appointments, in a calendar that never double-books.
A calm calendar with reminders, so clients arrive on time.
Every plan includes VAT, takes no commission on your bookings and can be cancelled any month. Try Avana free for 7 days, no card needed.
£0.53 a day, and no commission on your revenue.
Start free£0.97 a day. One extra appointment a month covers it.
Start free£1.87 a day, with Avana Academy included.
Start freeAll prices include VAT. Move to another plan and you only pay the difference.
In Avana, go to your services and add a new one: fill in the name, category, length and price and save, and the service appears on your booking page straight away. Add a photo, a description, options and add-ons whenever you like.
Yes. The length you enter in Avana is the time Avana keeps free, and a slot only appears online if the whole service fits. If you need time to tidy up afterwards, add buffer time to the service; clients don't see it.
An option replaces the service's price and length, and clients choose one, such as short, medium or long hair. An add-on comes on top and clients can choose several, such as a brow tint with a facial.
Yes. In Avana, hide it from clients and its price, length, options and photo are all kept, while existing appointments stay as they are. Note that you can't pick a hidden service for a new appointment yourself either.
Booked appointments keep the price and length from when they were booked, and new bookings get your new price straight away. If you edit an appointment yourself and save it, it then uses the new price and length.
Yes. In each service's payment settings you choose the VAT rate, and it appears on the client's invoice. A free service or one priced on request has no amount and therefore no tax; more on invoices.
Not within one Avana service, because price and length apply to everyone. Duplicate the service with its own name, price and length, and tick which of the two each team member offers; see multiple staff.
When a client pays online, a small service fee is part of the price they see from the very first screen: 3% of the booking, at least £1.49 and at most £2.29. You pay nothing on your takings, because Avana charges no commission. That small amount from the client is what lets us pay you out in full, so the whole treatment price stays with you.
Question not answered here? Send it to us and a real person at Avana will answer it.
Avana is a booking system where you put your services online with length, price, options and add-ons. For each service you enter the name, category, length and price, and your calendar then keeps exactly that time free. Options let you offer one service in several versions, such as short or long hair, and add-ons let clients choose extras that add to the price and time. Per service you also set buffer time, the VAT rate, a deposit, intake questions and an aftercare email. Clients see the price and length before booking, and a price change applies straight away to new bookings. Setting up services is in every plan. For a solo salon, Avana Business costs £15.99 a month, VAT included, which is £0.53 a day.
Setting up your services is the first thing you do in a booking system, and it decides more than you'd think. The price is what clients see; the length is what makes or breaks your day. In Avana you enter name, category, length and price per service, and they appear straight away on your booking page. Your calendar keeps exactly that time free, so a ninety-minute colour never lands in a thirty-minute gap.
If you offer a service in several versions, such as cuts for short, medium and long hair or a 30, 60 or 90-minute massage, set them up as options under one service. Anything on top, such as a brow tint or nail art per nail, is an add-on, and a client who skipped one can still add it up to a day before with add-ons. Time to tidy up is set per service with buffer time.
Per service you also decide what happens around the appointment: a deposit for a long service, intake questions for lashes or a peel, an aftercare email with your tips, and the VAT rate on your invoice. If someone works with you, tick what each team member does. It's all in every plan, which the pricing page sets side by side.
Add each service as its own line, with a name clients understand, a category, a length and a price. Whatever you save appears straight away on your booking page and in the booking button on your website, in the same order as your list.
Start with the five or six services booked most often and finish them properly, with a short description and a photo. Name them the way clients search: "Gel polish, hands" says more than an internal code. Put your categories in a sensible order, and if you use a from-price, choose that price type so clients know it can be more. Finally, make a test booking yourself so you see what clients see.
Enter the time the service itself really takes, and keep tidy-up time separate as buffer time. Mixing the two is the most common mistake: set a cut to 45 minutes because you want to sweep afterwards and clients see 45 minutes and wonder whether that's right.
In Avana the length is what clients see and what your calendar holds; the buffer comes after, clients don't see it, and it only costs calendar time. A 45-minute gel polish with a 10-minute buffer keeps 55 minutes busy. If a client chooses an add-on with extra time, the appointment gets longer automatically, and for a regular who always takes longer you can add extra time when booking them in.
As few as possible without clients having to message you. A long list of near-identical services makes people hesitate, and hesitating clients book later or not at all. A salon with twenty lines for cuts in every length works better with one women's cut with three options.
Use options for versions of the same thing, add-ons for extras and categories to organise the list. A service you're not offering for a while is better hidden than deleted, so everything is kept; just remember a hidden service doesn't appear in your own calendar list either. Every quarter, look at which services never get booked online and ask whether they belong on your page.
A bundle is one appointment with several services for one price; a course is several sessions of the same service for one price. In Avana both are settings on an ordinary service.
For a bundle, such as a bridal package with a hair trial and make-up, choose the package price type and list the parts underneath, with their separate prices if you like; clients see what's included and book it as one appointment. For a course, such as ten laser sessions, set the service up as a package of 2 to 20 sessions with one price. The service stays bookable on its own too, and each session is counted off when you book the client in again. More on packages.
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