Avana is studio software that sells your gift cards online, lets you create discount codes and brings in new members with an intro offer. Plenty of new members don't walk into a studio on their own initiative. It starts with a gift card from a friend, a promotion they spot on Instagram or tagging along with someone who already goes. Handle that moment well, and new members arrive every month without paying for a single advert.
When a gift card earns the most
Gift cards sell best around moments when people are hunting for a present: birthdays, Mother's Day, Valentine's Day and Christmas. A few yoga or Pilates classes feel like a thoughtful gift, which makes them an easy choice for someone torn between a book and a bottle of wine.
So make the gift card easy to find: on your studio page next to your packs, in your Instagram bio and in a short post a few weeks before Christmas. Tell your members it exists. They are your best sellers, because nobody knows better who around them would love a class with you.
An amount or a class pack as a gift?
A gift card for an amount is flexible. The recipient picks a drop-in or a pack, and whatever is left stays on the card. A gift card for a class pack feels more personal and makes the first step smaller: there's nothing left to choose except a class.
Avana handles both. A gift card for a class pack covers the whole pack, even if you raise the price later. Nobody has to top up, and you have nothing to explain. Prefer to put a pack in the recipient's name straight away? Convert the gift card in your dashboard.
What to put on a gift card and in your terms
A good gift card says who it's from, what it can be used for and how long it lasts. In Avana that's all in the email to the recipient, together with the code and the giver's message. Every gift card is valid for twelve months.
State in your terms what a gift card can be used for and for how long. If you issue one yourself, as a thank-you, an apology for a cancelled class or a competition prize, the same validity applies.
A discount code that works without cutting your prices
A discount code works best with a clear purpose and an end date. Think of a code for the first month of a membership in January, when lots of people want a fresh start, or a code on a class pack over the summer, when your schedule is a little emptier. A bootcamp might launch one in spring, a dance studio at the start of a new term.
Leave your regular prices as they are. Discount one thing, for a short time, and add a maximum if you want to keep it small. Once per member stops the same people booking at a discount again and again. Avana shows how often each code was used, so next time you know what worked.
Intro offer or trial class?
A trial class is a single class to try things out. An intro offer goes a step further: a small pack, perhaps three classes, so someone can come a few times and get a feel for your instructors and the group. After three classes a studio feels familiar, and the step to a class pack or a membership is much smaller.
In Avana each member can buy the offer once. A discount code doesn't apply to it, because it's already a deal. That keeps the offer for genuinely new people, and you don't have to keep a list of who has had it.
Members who bring their friends
A member who loves your classes talks about them. Refer-a-friend turns that into something concrete. Each member shares their own link, the friend gets a discount on their first purchase and your member earns one, two or three classes of credit once it's paid.
Avana checks that the friend really is new to your studio, and only rewards a paid purchase. That way every reward stands for a new member. It works as well in a yoga studio as at a bootcamp or a dance studio, where people often come in pairs.
What Avana does for you
Avana sells your gift cards on your studio page, emails them to the recipient and applies them at booking. Discount codes, your intro offer and refer-a-friend are set up on the same screen as your packs and memberships, and all of it is in Studio Plus and Studio Max. See what Avana does for a yoga studio or a Pilates studio, look at the full studio software, or check the prices on this page.