Member management software for your studio
Open any member and see what's left on their pack and when they last came. Every booking keeps it up to date for you.
Avana Studio is member management software for studios in the UK. Every member's credit, membership, classes and payments are kept on one card, updated with each booking, and exportable to Excel. Studio costs £17.99 a month, Studio Plus £35.99 and Studio Max £65.99, all VAT included, with 0% commission, no setup fee and a 7-day free trial.
Keeping track of members in Avana
No more list next to your schedule.Every booking lands with the right member.
All your members in one list
With their credit, membership and last class. Search by name.
Members manage it themselves
In their own account, members book, cancel and check their balance.
Export to Excel whenever you like
Your members, and each month's purchases, in a file for your accounts.
For every studio that wants the full picture
Twenty members or two hundred: you see how many classes each one has left, without looking anything up.
- You track members in a spreadsheetAvana keeps it current with every booking, and you can download the file whenever you want.
- Members keep asking how many classes they have leftFrom now on they can see it in their own account.
- You're moving from another systemWe bring your members across with their credit, for free.
Everything about a member in one place
Tap a member and you see their upcoming and past classes, what's left on their pack and their membership. Paid at the desk? Add a pack in a couple of taps.
- Every booking and cancellation is listed
- Give a pack with one button
- See who often doesn't show
Members and purchases exported to Excel
One button gives you all your members in an Excel file, and each month's purchases separately. Handy for your accountant, and there's nothing to retype.
- Members with their credit and membership
- Every month's purchases
- Your data stays yours
Members keep their own account up to date
In their account, members book, cancel, see their credit and update their details. That saves you messages and questions, and it's always right.
- Book and cancel
- Check their credit and membership
- Update their own details
Paid at the studio? Add the pack yourself
When a member pays at your desk, or you're moving from another system, give them a pack with one button. Choose one of your packs, or enter the number of classes and validity yourself.
- From your packs, or filled in by hand
- Useful when switching systems too
- The member sees it immediately
Members get the right email at the right moment
A confirmation after booking, a reminder before class, an email when a spot opens or a pack is about to expire. It all goes out in your studio's name, day and night, and replies come to you.
- Confirmation and reminder
- Free spot for the waitlist
- A heads-up before a pack expires
Your whole studio on your phone, and on your members' phones
Who's coming, what's come in and what's left on every pack: all on your phone, and on your members' phones.
- 09:00Mat PilatesGrace8/12
- 12:15VinyasaHannah1 waitingFull again
- 18:30BarreGrace10/14
What members do themselves
Members handle most things in their own account, which saves you questions and messages.
- Booking and cancellingIn the Avana app or the browser. Your cancellation window applies automatically.
- Checking their credit and membershipThey see how many classes are left on their pack, and until when.
- Buying a new packOnline on your studio page, without bothering you.
Every booking lands with the right member
When a member books with a pack or membership, or cancels, you see it on their card straight away.
Trial classes and intro offers
Newcomers book a trial class or intro offer, then get your packs and memberships by email.
Read moreMember retention
A welcome after the first class, a nudge when a pack runs low and an invite for anyone who drifts away.
Read moreMember app
Members book, check their credit and get a notification when a spot opens, in the app or the browser.
Read moreHealth forms and waivers
New members fill in your health questions, accept your house rules and sign your contract on their phone.
Read moreInstructors and cover
If an instructor can't make it, a colleague takes the class, and your team's hours are ready each month.
Read moreEverything Avana does for your studio
All 21 features in one place: timetable, members, payments and growth, in one system.
See all featuresEverything included, for one fixed monthly price
Your member list and the Excel export come with every plan.Check-in is part of Studio Plus and Studio Max.
- No commission or booking fees for you
- Cancel any month
- 7 days free
- You choose how members pay
Studio
£0.60 a day, less than one drop-in class a month.
Start your 7-day free trial- Unlimited members and bookingsNo caps. You pay the same fixed price however many members book.
- 0% commission on your classesNothing is taken from your class price. Payments go straight to your own account.
- Your own studio page, found on GoogleWith your classes, prices and instructors. AI assistants like ChatGPT can read it too, so new members find you.
- A timetable members book intoSet up your regular classes once and members book them months ahead. One-off classes and workshops slot in between.
- Class packs, drop-ins and trial classesA pack counts down by itself and expires on a date you choose. A trial class can be used once per member.
- Memberships that renew every monthRegulars are charged on their card every month without you sending a reminder. Add a minimum term, a notice period or a pause if you like.
- A waitlist that fills empty spotsWhen someone cancels, the first person waiting is offered the spot. If they don't take it in time, it moves to the next.
- Online payments, or at the studioBy card, Apple Pay or Google Pay, straight to you. Or in person at your desk, for a pack or a membership too.
- The Avana app for you and your membersYou run the studio from your phone. Members book in the app and get a notification when a spot opens or a class is off.
- Reminders and automatic emailsA confirmation and a reminder for every class, a nudge when a pack is nearly used up and a message after the trial class. In your own words.
- Invoices and an export for your accountantEvery payment is recorded with an invoice. Your revenue and members go to your accountant in one file.
- Hours tracking for your instructorsPer instructor the classes taught, hours and cover, with a rate per class, per hour or per head. Ready for payday.
Studio Plus
£1.20 a day. One filled spot or one member who stays each month pays for it.
Start your 7-day free trial- Up to 3 instructors, each with their own loginYou plus 2 instructors. An instructor sees the timetable and who's booked, never your money. More instructors cost £5.99 each a month.
- Multiple rooms and locationsAll your rooms and sites on one timetable. Avana never double-books a room, and every email carries the right address.
- Lapsed members invited back for youWhen a member hasn't been in for a few weeks, Avana invites them to book again.
- Refer-a-friend that brings in membersMembers share their own link. The friend gets a discount and the member gets class credit.
- Gift cardsOn sale on your studio page, for an amount or a class pack. Whoever receives one books a class themselves.
- Discount codes and intro offersSay three classes to get started, or a deal on the first month of a membership.
- Spots for ClassPass and WellhubHold a few spots per class for these platforms. Their bookings count in your numbers and you tick them off at the door.
- Private and duet sessionsThe member picks a time when an instructor is free and pays straight away.
- Rules on a pack or membershipA cap per week, off-peak only, or one pack shared with a partner or family.
- Health questionnaire and house rulesA new member fills it in and accepts your house rules at their first booking. The instructor sees what matters at the class.
- Insights on attendance, revenue and membersWhich classes fill up, what's coming in and how many trial classes become regulars, with a tip each month.
Studio Max
£2.20 a day. The most time saved, with the whole studio running itself.
Start your 7-day free trial- Unlimited instructorsYour whole team in Avana, each with their own login, with no charge per instructor.
- Text reminders before classMembers choose whether they want a text. You buy text credit separately, and it never expires.
- Email campaigns that fill classesA new class, an offer or a workshop: email all your members at once, in your studio's style.
- Your own automatic messagesYou decide when a member gets a message by itself, by email, text or in the app. After their tenth class, for example.
- Members choose their own spotOn a map of your room, like picking a seat at the cinema. You never get more bookings than there are places.
- Courses and blocks sold in one goA fixed group books and pays for every class of a course at once.
- Reports on retention and attendanceHow many members stay and leave, what a member is worth on average and which hours are busiest, across the year.
- A live view of your revenueSee at any moment what has come in, online and at the desk, and what's still outstanding.
- Corporate memberships for employersA company pays for its staff's memberships and gets one invoice from you a month.
- Contracts signed at purchaseWhoever buys a membership or pack signs your contract on their phone, and you both get the PDF.
- Team roles, including your accountantA manager, instructor or accountant only sees what belongs to their own work.
All prices VAT included. An extra instructor on Studio or Studio Plus is £5.99 a month.
| What you do and don't pay | |
|---|---|
| Commission on your prices | £0. You keep the full price. |
| Setup fee or annual contract | None. Cancel any month, with no exit fee. |
| Booking fee | £0 for you. When a member pays online, a small booking fee is part of the price they see from the start: 3%, at least £1.49 and at most £2.29. Classes booked with a pack or membership cost nothing extra. |
| Switching | Free. We help you move your members and their credit. |
| Extra instructor | £5.99 a month on Studio and Studio Plus, on top of what your plan includes. Studio Max has unlimited instructors. |
| Text reminders | Text reminders come with Studio Max. You top up text credit in bundles from £4.99 for 50 texts. |
What studio owners ask about their members
How do I keep track of members and their credit in Avana?
All your members sit in one list with their credit, membership, number of classes and last visit. For each member you see upcoming and past classes and what's left on their pack, and Avana updates it with every booking and cancellation.
Can I add a member or give a class pack myself?
Yes, you can add members yourself and give them a pack by hand, for example when someone paid at the studio or is switching from another system. Pick one of your packs, or enter the number of classes and how long it's valid.
Can I export my member list to Excel?
Yes, you can download your member list as an Excel file, with credit and membership details. Each month's purchases come as a separate file, which is useful for your accountant. That works on every plan, and your data stays yours.
What can members do in their own account?
Members book classes, cancel, check their credit and membership and buy a new pack. They keep their own name and phone number up to date. It works in the browser, and in the Avana app for anyone who has it.
Can I see which members often don't turn up?
Yes. When you tick off who attended a class, each member's card shows how often they missed one in the last three months, so you know who to have a word with. Check-in is part of Studio Plus and Studio Max.
How does Avana handle my members' data?
Avana stores your members' data under the GDPR, on servers in the EU. Members only see their own details, and you only see your own members. Your data stays yours, and you can export it at any time.
Can't see your question? Just ask us. We'll help you set up your timetable, packs and members for free.
Looking for member management software for your studio?
Avana is member management software for studios that keeps your members, their credit and their classes up to date in one place. Many studios track members in a spreadsheet, with a second list for packs and a third for who has paid. That holds up until someone cancels, a pack expires or a member asks how many classes they have left. A member database that works with your schedule does the bookkeeping for you.
What member management should do
Start with credit: members should be able to see what's left on their pack themselves. Then you want to see each member's classes, add someone quickly or give them a pack. And you want to export your data whenever you need it, for your accounts or if you ever move system.
Member data and privacy
Your members' data belongs to you, and you're responsible for it. Choose a system that works under UK GDPR, where members only see their own details, and that doesn't hold more than you need.
What Avana does for you
Avana keeps your members in one place alongside your online class schedule, your class packs and your memberships. Every booking updates the balance on its own. You'll find what Avana costs in the pricing above.
Put all your members in one place
Everything about your members adds up, every day, without you checking. Test it for a week at no cost before you commit.