Open a few spots per class for fitness platforms, and their bookings count in your class like any other. Your quiet hours fill up, and you decide which classes stay for members.
Avana Studio is studio software that holds spots for ClassPass and Wellhub visitors in the UK. Studios set aside spots per class and add platform bookings by hand or from the platform's export; there is no automatic integration. Studio costs £17.99 a month, Studio Plus £35.99 and Studio Max £65.99, all VAT included, with 0% commission, no setup fee and a 7-day free trial.
An empty spot earns nothing. Open a few spots for ClassPass or Wellhub in your quieter classes, and platform users fill them while the platform pays you per visit.
A platform booking counts towards the class just like a booking from one of your members. A platform never gets more spots than are free, so the class never gets fuller than you want.
By default your own members come first. A member can book any free spot, and the room left for platforms shrinks accordingly. Prefer to hold the platform spots? Then they stay closed to members until a time before class that you set.
On the class list, every platform visitor has a label with the platform's name. You tick off who turned up, just as you do for your members, and your member list stays your own.
Insights shows how many visits came in through each platform each month, and how many of those visitors actually turned up. That tells you whether the spots you open are worth it.
Set it up once for the whole studio.After that, adjust it class by class whenever you like.
In Settings, switch on ClassPass or Wellhub and choose how many spots each class gets.
A busy evening class with no platforms, a quiet morning with a few more. Change it per class or per date.
Add a booking to the class yourself, or import the CSV export from the platform. The same booking never goes in twice.
Platform visitors appear among your members, with the platform shown. Tick off everyone who was there.
There's no automatic connection to ClassPass or Wellhub yet.We've asked the platforms for access, and until that's in place, this is how it works.
Would an automatic connection help you? Tell us through the help centre. Platform visitors pay the platform, and cancel through the platform too.
Pilates, yoga, reformer or a gym: if visitors reach you through a platform, they now sit on the same timetable as your own members.
You set it once for the whole studio, then change it per class or per date whenever you want.
Platform spots belong to the classes on your timetable.Your waitlist, your cancellation window and your own members carry on as normal.
Your classes are set up months ahead, and members book their own place.
Read moreSee which classes fill up, which trial classes turn into members and who is drifting away.
Read moreNewcomers book a trial class or intro offer, then get your packs and memberships by email.
Read moreOpen any member and see what's left on their pack or membership, without keeping track yourself.
Read moreA welcome after the first class, a nudge when a pack runs low and an invite for anyone who drifts away.
Read moreAll 21 features in one place: timetable, members, payments and growth, in one system.
See all featuresSpots for ClassPass and Wellhub come with Studio Plus and Studio Max.A flat monthly fee, and zero commission on platform visits.
£0.60 a day, less than one drop-in class a month.
Start your 7-day free trial£1.20 a day. One filled spot or one member who stays each month pays for it.
Start your 7-day free trial£2.20 a day. The most time saved, with the whole studio running itself.
Start your 7-day free trialAll prices VAT included. An extra instructor on Studio or Studio Plus is £5.99 a month.
| What you do and don't pay | |
|---|---|
| Commission on your prices | £0. You keep the full price. |
| Setup fee or annual contract | None. Cancel any month, with no exit fee. |
| Booking fee | £0 for you. When a member pays online, a small booking fee is part of the price they see from the start: 3%, at least £1.49 and at most £2.29. Classes booked with a pack or membership cost nothing extra. |
| Switching | Free. We help you move your members and their credit. |
| Extra instructor | £5.99 a month on Studio and Studio Plus, on top of what your plan includes. Studio Max has unlimited instructors. |
| Text reminders | Text reminders come with Studio Max. You top up text credit in bundles from £4.99 for 50 texts. |
There's no automatic integration yet. No live connection exists between Avana and ClassPass or Wellhub, and we've asked the platforms for access. Until then, you hold spots per class for each platform in Avana and add their bookings to the class yourself, by hand or by importing the platform's CSV export.
ClassPass and Wellhub, which used to be called Gympass, plus Urban Sports Club for studios that also work with it. You switch each platform on or off separately and choose per class how many spots it gets.
Yes. A booking through ClassPass or Wellhub counts towards the class just like a booking from your own member. A platform never gets more spots than are free, so the class never goes over the number of spots you set.
You choose per class how many spots platforms may use, or switch platforms off on a class altogether. By default your own members come first: a member can book any free spot, and whatever is left for platforms gets smaller.
On the class, you add a platform booking with the visitor's name and the platform's booking reference. Or you import the platform's CSV export: Avana matches each booking to a class by date and time and shows you a preview first. Thanks to the booking reference, the same booking never goes in twice.
No. A platform visitor doesn't join your member list, gets no credit and pays nothing through Avana. You do see them on the class with the platform's name next to theirs, and you tick off whether they came.
Spots for ClassPass and Wellhub are part of Studio Plus and Studio Max. Those plans also include check-in, rooms and monthly insights. You can set up a few classes with platform spots during the free week and see how it fits.
Can't see your question? Just ask us. We'll help you set up your timetable, packs and members for free.
Avana is studio booking software where you hold spots in each class for ClassPass and Wellhub, alongside your own members on one timetable. Plenty of studios work with one or more fitness platforms. They bring in new people, but without a clear view it soon turns into a puzzle: how many spots are still open on the platform, who is coming through which platform, and is the class suddenly overbooked? Studios that can answer those questions on one timetable get the most out of a platform.
A fitness platform sells a membership that lets people train at lots of different studios and gyms. ClassPass members buy credits and spend them at studios near them. Wellhub, previously Gympass, usually comes through an employer as a staff benefit. As a studio you become a partner: you sign an agreement, choose which classes to offer, and the platform pays you per visit.
How much you get per visit and what rules apply to cancellations and no-shows is agreed with the platform itself. Read those terms carefully, because they vary by platform and sometimes by city. After that, the question is practical: how do you keep track of who is coming through a platform, next to your own members?
The biggest benefit is reach. People who don't know your studio yet try a class and fill spots that would otherwise stay empty. Especially in quiet hours, early morning or the middle of the day, that can be the difference between a half-empty class and a full one.
Keep an eye on your regulars, though. If your most popular evening class fills up with platform visitors, a regular member misses out, and that doesn't feel right. That's why most studios open a few spots in selected classes only and keep the busiest ones for members. The platform then adds to your studio, and your own members stay the foundation.
Start small. One or two spots per class is enough to see how it goes. After a month, look at which classes draw platform visitors and whether those visitors actually show up. If a quiet class picks up, add a spot there. If your own members start missing out, take one away.
In Avana you set a default number of spots for the whole studio and adjust it per class or per date. Each platform can be switched on or off, so ClassPass in your morning classes and Wellhub only at weekends works too. Set the same number of spots on the platform itself, so the figures match everywhere.
In Avana a platform booking is a spot in your class, just like a booking from your own member. It counts towards the class total, and a platform never gets more spots than are free. By default your own members come first: a member can book any free spot, including one you'd meant for platforms. If you'd rather not allow that, hold the platform spots until a time before class that you choose, after which unused spots open up for members.
On the class list, each platform visitor carries the platform's name, and you tick off who was there. Platform visitors don't join your member list and get no emails from your studio, because that relationship sits with the platform. Your online class schedule, your cancellation window and waitlist and your own members carry on as normal.
The big platforms work with a fixed list of booking systems that have an automatic connection. Avana isn't on those lists yet, and we've asked ClassPass and Wellhub for access. Until that happens, bookings won't appear on your timetable by themselves, and we'd rather tell you that plainly.
What you can do: add a booking to the class with the visitor's name and the platform's booking reference. Or download the export from the platform and import the CSV into Avana. Avana recognises the columns, matches each booking to a class by date and time, and shows you what's coming in first. Because of the booking reference, a booking never goes in twice, even if you import the same file again later.
A visitor who keeps coming back starts to feel at home at your studio. A class pack or membership of your own can then be the natural next step, as can an intro offer for people who are new. Check what your agreement with the platform says about approaching their users, and keep it personal: a good chat after class often works better than a flyer.
A reformer studio often opens a spot only in early and midday classes, because the machines are full in the evening anyway. A yoga studio with bigger groups can be more generous, and a gym with lots of group classes uses platforms to make new classes known. At a HYROX gym, a few spots fill sessions on quieter days. Platform spots are part of Studio Plus and Studio Max, with no commission; you'll find the plans in the pricing above.
ClassPass works with a fixed list of booking systems that have an automatic connection. Avana isn't one of them yet, and we've asked for access. In the meantime you hold spots per class for ClassPass in Avana and add the bookings to the class by hand or from the CSV export.
That depends on your timetable. A platform brings new people and fills quiet hours, and what you earn per visit is agreed with the platform. With Avana you open a few spots only in the classes you choose, and on Studio Plus you see each month what it brings in.
Yes. In Avana you choose whether your own members come first or the platform spots stay closed to members until a time you set, such as two hours before class. After that, unused spots open up for your members. That's part of Studio Plus and Studio Max.
In Avana each class shows who came through a platform, with the platform's name next to them. Insights shows, per month, how many visits came through ClassPass and Wellhub and how many of those visitors actually turned up.
| What to look for | Why it matters | What Avana does |
|---|---|---|
| Spots per class | You want your busiest classes kept for members. | Chosen per class and per date, up to fifty spots. |
| One count | Members and platforms together must never overfill a class. | Platform bookings count towards the class total. |
| Who comes first | Sometimes you want to keep platform spots back. | Members first, or hold spots until a time you choose. |
| Getting bookings in | Retyping takes time and goes wrong easily. | Add them on the class or import the CSV export, never twice. |
| Connection | Automatic would be easiest. | Not live yet and requested. Until then, by hand or from the export. |
| Cost | A percentage of every class adds up. | Platform spots from Studio Plus, £35.99 a month, VAT included, with no commission. |
Choose per class how many spots a platform gets, and no class ever overfills. Try it on a couple of classes during the free week.