Avana is studio booking software where members check themselves in with a QR code at the door, and you see who came to each class. Many studios track attendance with a list on the front desk, or not at all. That's fine until there's a dispute about a missed class, or until you wonder why your evening class is full on paper and half empty in the room. Check-in that runs on the same list as your bookings settles both.
Why attendance tracking is worth more than a list
Attendance looks like admin, but it's really information. You see which classes are genuinely full, which members are skipping more often and whether your cancellation rule works. A member who books three weeks running and doesn't come is probably about to quit. Spot it in time and you can send a message instead of reading a cancellation later.
It helps with class packs too. If a missed class counts as used, you need to be able to show the member wasn't there. With check-in that's recorded for every class, with the date alongside.
QR check-in in practice
Each member has a personal QR code in the app. By the door sits a tablet or an old phone on a stand, camera facing the entrance. The member holds up their code, the tablet finds the class starting now and marks them present. The screen shows a welcome with the class name, and the spot for a reformer class.
By default that works from half an hour before class until fifteen minutes after the start. You can widen or narrow the window per tablet, for example if your bootcamp starts outdoors and everyone arrives at once. If a member hasn't booked but there's room and they have credit, the tablet offers them the class. One tap and they're in.
What to look for in a check-in system
Start with your members. If they need an extra card or a separate app, somebody will always forget it. A code in the app they already book with is easiest. Then look at privacy: the code shouldn't contain a name or email, and a tablet at the door shouldn't display your member list.
Think about what happens when things go wrong, too. A flat phone, a member who can't find the code: you want to tick someone off yourself in a few taps. And check-in should use the same list as your schedule, so you never have two counts that don't match.
No-shows: what counts as used
Agree one clear rule and put it in your terms. At many studios: cancel in time and the class comes back, cancel late or don't show and it's used. If you call a class off, everyone gets it back, including anyone already inside. A fine usually isn't needed; losing the class is enough for most members to cancel next time. See how your window and the waitlist prevent empty spots under cancellations and waitlist.
Check-in by type of studio
In a reformer studio, members see their own machine when they check in, if they choose their spot. In a yoga studio with quiet classes, the tablet sits by the shoe rack so nobody disturbs the class. At a gym or a bootcamp where everyone arrives at the same time, a scan takes a second per person.
For a boxing gym or martial arts school with fixed training groups, you see per session who's on the mat and who has missed a few. Teaching small groups with no front desk? Tick them off in the class view in a few taps.