Avana is studio booking software where members book a private or duet session at a time your instructor is free. Private sessions are a valuable extra for many studios: a newcomer who wants a gentle start, someone returning after an injury, or a regular who wants to progress faster. Yet they're usually arranged by message, because there's no fixed slot on the schedule. That eats time, and a session that isn't on the schedule soon clashes with a group class.
Why private sessions differ from group classes
A group class sits at a fixed time and members book a spot. A private session has no fixed time: the member wants to choose, and it has to suit the instructor. That's why it doesn't work as an ordinary class on a schedule; you'd end up listing empty slots that nobody books.
Avana turns it around. For each instructor you set when they can teach privately, say Tuesday mornings and Thursday evenings. The member picks a time from those hours, and only then does the session appear on your online class schedule, under the right instructor.
Never double-booked against your schedule
The biggest risk of arranging private sessions by phone is a double booking. Your instructor agrees to Thursday at 6:30 PM and forgets there's a group class then. Avana checks every slot against the whole schedule: if the instructor is teaching anything else at that time, including a regular class further ahead, the slot isn't offered.
If you use rooms, they count too. When a group class is in the reformer room, a private session can't be booked that room at the same time. You don't need to check anything yourself, even with several instructors.
Pricing private sessions and taking payment
Most studios charge noticeably more for a private session than for a group class, and also sell privates as a small pack. Avana handles both. Create a single private session with its own price, or a pack that only covers privates. If a member prefers one pack for everything, let a private session take more credits from that pack, just as a reformer class sometimes does.
The member pays when they book, so there's no chasing and fewer missed appointments. See also how to set up class packs for your studio, and what works alongside a membership.
Duet sessions: train together, book separately
Duet sessions are popular with friends, partners and parents with grown-up children. The awkward part is finding a time together and both paying. In Avana the first member chooses the time and the second books the same session. While the second spot is free, the slot shows 1 spot left.
If one of them cancels, the session still goes ahead for the other. If both cancel in time, the slot opens up for another member. With Studio Plus, a duo can also share a single pack.
Cancellations and no-shows for private sessions
A missed private session costs more than an empty spot in a group: your instructor was there especially. So agree a clear cancellation window. In Avana the same window applies as for group classes. Cancel in time and the session goes back on the pack and the slot frees up; cancel late and it counts as used. A private session has no waitlist, since each slot belongs to one member. For more on a fair policy, read how cancellations and the waitlist work for group classes.
Private sessions by type of studio
In a reformer studio a private is often the first step: a newcomer learns the machine before joining a group. In a Pilates studio or a yoga studio it's more often about an injury or a personal goal. For a personal trainer, one to one is the core of the business, with small group alongside.
It works the same everywhere: set your instructor's hours, the member chooses, and the schedule keeps it all apart.