Switch from Fresha to Avana without losing your clients
Your client list comes with you in one file. Set up Avana alongside Fresha, send regulars your new link, and switch over when you are ready.
To switch from Fresha to Avana (by Sweeber Technologies), export your client list from Fresha as a file and upload it in Avana's import screen, which reads CSV and Excel files. There is no direct link between the two systems. Upcoming appointments are not in that export. Avana Business costs $20.99 a month with sales tax included, with no commission and no contract.
| At a glance | Avana | Fresha |
|---|---|---|
| Client list | Imported from your file | Export your client list from Fresha as a CSV |
| Direct link between the systems | No | No |
| Avana price | $20.99 a month, tax included | Not applicable |
What moves over, and what stays behind
Avana reads a CSV or Excel file from Fresha in its import screen. There is no direct link between the two systems; you export and upload the file yourself.
First and last name, email address and phone number for every client in the file.
Notes, birthdays and other columns come over if they are in the export. You choose which field each column goes to.
If a client is already in Avana, the import spots it by email or phone and asks whether to merge.
You add these yourself once, with the right length and price. With a handful of treatments that takes about five minutes.
- Upcoming appointments (Fresha's client export does not include them)
- Reviews on your Fresha marketplace profile
Menu names in other systems change from time to time. If you cannot find the export, their support team can point you to it.
From Fresha to Avana in three steps
Moving from Fresha to Avana takes most salons an afternoon of setup, then a week or two with both systems running.
- 01
Export your clients
In Fresha, open your client list, choose Options and export it as a CSV file.
Sophie W.(512) · note
Emma B.(512) · note
Noor K.(512) · note
Export ready248 clients, ready to bring over - 02
Upload the file in Avana
Create your account, add your treatments and hours, then upload the file in the import screen and check which column goes where.
Clients248
Phone and email
Notes
Your clients are in AvanaRead straight from your file - 03
Share your new link
Put the link in your Instagram bio and send it to your regulars. Let the bookings already in Fresha take place, then cancel Fresha under its own terms.
Your booking pageStudio Ivy is liveSaturday 10:00 AM and 2:00 PM freeFirst online bookingSophie W. · Saturday 10:00 AM
Switching from Fresha: FAQ
How do I export my clients from Fresha?
In Fresha, open your client list, choose Options and export it as a CSV file. Menu names change now and then; if the option is not where you expect it, Fresha support can show you.
How do I import the file into Avana?
Open the import screen in your Avana settings and upload the CSV or Excel file. Avana recognizes the usual columns, such as name, email, phone and notes, and shows you what it will do with each one before anything is saved.
Can I run Avana and Fresha at the same time?
Yes, and it is the calmest way to switch. There is no link between the two, so block times in Avana that are already booked Fresha, or connect your Google Calendar so busy times close automatically.
Will my clients notice the switch?
Only that booking got easier. They get your new link, book without making an account and receive a confirmation and a reminder. Their history is waiting on their client record.
What does Avana cost after the trial?
Business is $20.99 a month, Business Plus $35.99 and Business Max $70.99, all with sales tax included. No commission, no contract, cancel any month.
Question not here? The help center walks through every part of Avana step by step.
Bring your clients over from Fresha today
Create your account, upload your file and share your link. Free for 7 days.
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